Perform Startup repair using a Windows 10 installation disk by following the steps below and check if the issue is resolved. Safe mode from Windows Recovery Environment window? Did you try performing other options apart from.What are the methods tried to resolve the issue?.Please reply to a few more questions for understanding the issue better: Your reply is most important for us to ensure we assist you accordingly. Write to us with the answers to the above question and the status of the issue on the same post for further assistance. Sharath Srinivasa from the link below and check if it helps: Use installation in Start your PC in Safe mode option.īlack screen and not signed in to Windows 10 option from the link below: The driver causing the issue is mostly suspect to be graphics card or display adapterĮnable low resolution video in Safe mode by following the steps from the link below under Do you get any error code/error message when experiencing black screen?īlack screen issues are usually caused due to the corrupted or faulty device drivers installed in the computer. We regret the inconvenience caused and will assist you in resolving the issue.īefore assisting further, I would like to ask you a few questions:ī. Thanks for posting on Microsoft Community.
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